Dispatch & Delivery
Made with care, dispatched with care.
Our cuticle oil pens are prepared in small batches, ensuring every order receives the attention it deserves.
Order Preparation
Please allow up to 5 working days for your wholesale order to be prepared and dispatched.
Working days exclude weekends and UK bank holidays.
If you need your order sooner, please contact us before ordering. We'll do our best to accommodate your request.
UK Delivery
Standard Delivery: £3.50
FREE Delivery on Wholesale Orders Over £100
Once dispatched, UK orders typically arrive within 2–5 working days.
You'll receive a dispatch confirmation email with delivery information when your order is on its way.
Nottingham Salon Delivery
We may offer complimentary local delivery to selected Nottingham salons by prior arrangement.
Please contact us before ordering to confirm availability at info@soaptales.co.uk .
Local delivery is subject to location and availability.
Wholesale Returns
Our wholesale products are supplied exclusively for business resale.
We do not accept returns or offer refunds for change of mind, unsold stock or overordering.
Seasonal and limited-edition collections are also non-returnable unless faulty, damaged or incorrectly supplied.
If your order arrives damaged, faulty or incorrect, please contact us within 7 days of delivery so we can resolve the issue.
This does not affect your applicable statutory rights.
By placing a wholesale order, you agree to our Wholesale Terms & Conditions.